Cookie Policy
Understanding how VitalHealth Indonesia uses cookies to enhance your browsing experience and provide personalized health solutions
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember your preferences, ensuring a smoother and more personalized experience during your visit to VitalHealth Indonesia.
Think of cookies as helpful digital assistants that remember what you like, how you prefer to browse, and what information might be most relevant to your health and wellness journey. They work quietly in the background to make your online experience more efficient and tailored to your needs.
At VitalHealth Indonesia, we use cookies responsibly and transparently to enhance your interaction with our premium natural supplements platform, helping you discover the right health solutions while respecting your privacy and preferences.
Types of Cookies We Use
We categorize our cookies based on their function and duration to provide you with complete transparency about your browsing experience
Essential Cookies
These cookies are absolutely necessary for our website to function properly. They enable core functionality such as page navigation, secure access to your account, and shopping cart operations.
- • User authentication
- • Security features
- • Shopping cart functionality
- • Load balancing
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior patterns.
- • Google Analytics tracking
- • Page load times
- • Error reporting
- • User journey analysis
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customized health recommendations.
- • Language preferences
- • Region settings
- • Health profile preferences
- • Customized recommendations
How We Use Cookies
Discover the specific ways cookies enhance your VitalHealth Indonesia experience across our platform
Enhanced Shopping Experience
Cookies help us remember your shopping preferences, maintain your cart contents across sessions, and provide personalized product recommendations based on your browsing history and health interests.
When you add supplements to your cart or create a wishlist, cookies ensure these preferences are saved so you can continue shopping seamlessly across different devices and sessions.
Example: If you frequently browse omega-3 supplements, we'll remember this preference and highlight similar products during your next visit.
Personalized Health Recommendations
Our cookies analyze your health interests and browsing patterns to provide customized supplement recommendations that align with your wellness goals and health profile.
By understanding which health topics interest you most, we can deliver relevant educational content, product suggestions, and health guides that truly benefit your wellness journey.
Example: If you read articles about immune health, we'll prioritize showing you immune-supporting supplements and related educational content.
Site Security & Performance
Essential security cookies protect your personal information and ensure safe transactions. They also help us optimize site performance and loading speeds for a better user experience.
These cookies enable features like secure login sessions, fraud prevention, and performance monitoring to keep your health data safe and our platform running smoothly.
Security cookies help prevent unauthorized access to your account and protect your sensitive health information during transactions.
Managing Your Cookie Preferences
You have full control over how cookies are used on your device. Here's how to manage your preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all cookies, or receive notifications when cookies are being set.
Popular browser cookie settings:
- • Chrome: Settings → Privacy and Security → Cookies
- • Firefox: Preferences → Privacy & Security
- • Safari: Preferences → Privacy
- • Edge: Settings → Cookies and site permissions
Our Cookie Settings
You can also manage your cookie preferences directly through our website. Our cookie settings panel allows you to customize your experience without affecting essential site functionality.
Note: Disabling certain cookies may limit some website functionality, but essential features will always remain available.
Cookie Categories Overview
Detailed breakdown of our cookie types and their purposes
| Cookie Type | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
| Essential | Site functionality, security, shopping cart | Session / 1 year | No |
| Performance | Analytics, site optimization, error tracking | 2 years | Yes |
| Functional | Preferences, personalization, user experience | 1 year | Yes |
| Marketing | Advertising, social media integration | 1 year | Yes |
Third-Party Cookies & Services
Understanding how trusted third-party services enhance your VitalHealth Indonesia experience
Google Analytics
Helps us understand how visitors interact with our website by collecting anonymous data about page views, session duration, and user behavior.
Data collected:
- • Page views and navigation
- • Session duration
- • Geographic location (anonymized)
- • Device and browser information
Payment Processors
Secure payment services that process your transactions safely. These cookies ensure secure checkout and fraud prevention.
Services include:
- • Stripe payment processing
- • PayPal integration
- • Secure transaction validation
- • Fraud detection systems
Social Media Integration
Social media cookies enable content sharing and social login features while respecting your privacy preferences.
Features include:
- • Social media sharing buttons
- • Social login options
- • Embedded social content
- • Social media analytics
Third-Party Privacy Policies
We work with trusted third-party services to enhance your experience. Each service has its own privacy policy that governs how they collect and use your data:
Analytics & Tracking
Payment & Security
Cookie Consent & Your Rights
We respect your privacy and provide transparent control over how your data is collected and used
Your Consent Rights
Informed Consent
You have the right to understand exactly what cookies are being used and for what purpose before giving your consent.
Withdraw Consent
You can withdraw your consent at any time by adjusting your browser settings or using our cookie management tools.
Granular Control
You can choose which types of cookies to accept, giving you precise control over your privacy preferences.
How We Obtain Consent
When you first visit our website, you'll see a cookie consent banner that clearly explains our cookie usage and provides options for managing your preferences.
We use a consent management platform that allows you to:
- • Accept all cookies for the best experience
- • Accept only essential cookies
- • Customize your cookie preferences by category
- • Learn more about each cookie type
Your choices are saved and remembered for future visits, ensuring a consistent experience while respecting your privacy preferences.
Policy Updates & Changes
How we keep you informed about changes to our cookie practices and privacy policies
Staying Current with Our Policies
We may update our Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you in advance.
Our commitment to transparency means you'll always know when our policies change and how those changes might affect your privacy and data usage.
Notification Methods
Website Notification
Prominent notice on our homepage and cookie consent banner
Email Notification
Direct email to registered users for significant policy changes
Policy Versioning
Clear version numbers and effective dates on all policy documents
Effective Date
This Cookie Policy is effective as of January 1, 2025, and will remain in effect until superseded by a newer version. We encourage you to review this policy periodically to stay informed about our practices.
Quick Reference
Last Updated
January 1, 2025
Policy Version
2.0
Next Review Date
July 1, 2025
Contact for Questions
Questions About Our Cookie Policy?
Our privacy and data protection team is here to help you understand our practices and address any concerns
Email Support
Phone Support
+65 6234 5678
Visit Us
123 Orchard Road, #12-45
International Plaza, Singapore 238858
Business Hours
Mon-Fri: 9:00-18:00
Sat: 9:00-17:00
Sun: 10:00-16:00
Additional Resources
For comprehensive information about our data practices and your privacy rights